If you live in England or Wales, you can get temporary protection from your creditors while you get debt advice and make a plan. This…

Check if you’re due £1,000s – many who weren’t now are Updated 28 April 2026 If your partner dies before you reach state pension age,…

If you use an oxygen concentrator at home, you can get a rebate for the electricity it uses. The company that supplies your concentrator can…

The Special Rules allow people nearing the end of life to: If a person is likely to have less than 12 months to live, they…

This scheme helps young people overcome the financial barriers to independent living, and offers financial advice and dedicated support to build life skills and confidence.…

Making new friends as an adult can feel surprisingly difficult. Between busy schedules, family responsibilities, and the general awkwardness of starting conversations with new people,…

New mums struggling with their mental health are receiving hope and support via a nationwide letter-writing, peer-support initiative. The Kingfisher Mother and Baby Unit (MBU)…

Is your bike ride ready? With our 25-point bike health check, we’ll check your brakes, gears, wheels, tyres and chain for free. Book online or…

On Disability Benefits? You Could save £100s on water bills from 2027 as WaterSure discount scheme to be expanded More people with disabilities will qualify…

If you’ve got a blue badge or disabled person’s bus pass, you may now qualify for a Disabled Person’s Railcard as the eligibility criteria for…

Families of children diagnosed with cancer will have the cost of travelling for treatment covered under a new scheme to be rolled out in England…

Get help with newly prescribed medicines If you’re prescribed a medicine for the first time, depending on the health condition being treated you may be…

If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic…

By Katy Austin, Transport correspondent and Emer Moreau, Business reporterPublished 6 January 2026, 09:02 GMT Drivers over the age of 70 will have to have…

Online Contribution Calculator We realise it’s important to know how much you might have to pay towards care services. The contribution calculator helps you to…

Norfolk Fire and Rescue Service and health and social care partners in the county have produced a six-minute video about the fire risks of emollient…

You must tell DVLA if you have a driving licence and: How to tell DVLA Check if you need to tell DVLA about your condition…

Norwich city council – Healthy homes Use the form to make a referral for help with home improvements, disabled adaptations, emergency works and a cold…

If you (or those you support) are travelling in a group, did you know there are different ticket options which could save you money? Here…

999 BSL About 999 BSL 999 BSL is the name of the UK’s first ever Emergency Video Relay Service in British Sign Language (BSL). The…

This service is open 24 hours a day, 7 days a week Delivered and Powered by SignVideo Connect to BSL interpreter How the service works…

What is the role of a Disability Employment Adviser? There is a Disability Employment Adviser (DEAs) covering every Jobcentre in the country. Disability Employment Advisers…

Thank you for supporting the Priscilla Bacon Hospice Charity We are committed to enhancing the care of patients and their loved ones at Priscilla Bacon…

Blood Pressure UK Charity The UK’s leading patient-focused charity dedicated to lowering the nations blood pressure to prevent stroke, heart and kidney disease If you…

As winter approaches, staying warm isn’t just about comfort—it’s about health, independence, and peace of mind. At Age UK Norfolk, our Temperature Check Your Winter…

Suffering with Hearing Loss ? Have others been complaining that you do not hear them? Perhaps you raise the TV much louder than they like?…

The below article from the Guardian may be of interest to some parent carers. ‘I’d named my autistic son in my will – I didn’t…

Did you know that you can walk at every parkrun event? Well, it’s true – everyone is welcome to parkwalk. You can go at whatever…

The below information from the National Rail website may be of interest if you are working with someone or know someone who uses a wheelchair…

Medical related transport costs affect many residents in Norfolk. Could the below scheme help those you work with? Healthcare Travel Costs Scheme (HTCS) If you’re…

The term severe mental illness (SMI) refers to all individuals who have received a diagnosis of psychosis, schizophrenia or bipolar affective disorder. This definition should…

The below leaflet is from the Medicines & Healthcare products Regulatory Agency and the National Fire Chiefs Council. SKIN CREAMS: ALERT Clothing, bedding, dressings and…

You can apply to become someone’s deputy if they ‘lack mental capacity’. This means they cannot make a decision for themselves at the time it…

Mate crime: how friendship is being used as a weapon to steal and control A little-recognised form of abuse, it can lead to years of…

How to Get Help with Moving Costs This guide is not just for those on benefits, but for those who urgently need help with setting…

Exclusive: Indebted people left to deal with multiple creditors now have a communication lifeline Victims of economic abuse should find it easier to get help…

Millions of patients who experience a mental health crisis will be able to access help via NHS 111, making England one of the world’s first…

What are our LITE and Extra LITE tariffs and how can they help you? ​We created our LITE and Extra LITE tariffs as one of…

What the Special Rules are for The Special Rules allow people nearing the end of life to: An adult or child is nearing the end…

Get your FREE Digital Just Can’t Wait Toilet Card The Original Toilet Access Card NOW DIGITAL! The Just Can’t Wait card is now available to…

If you are travelling in an area you have not previously visited, it can be helpful to have access to information about some basic essentials.…

Did you know that in many cases you have the legal right to choose where you have your NHS treatment? The NHS is offering more…

Carer Money Matters is a new project supported by Carers Trust. It operates across Norfolk and is particularly for younger carers aged 18-25 years, and…

After speaking with the Norfolk Fire Service I thought it may be of interest to send you details of how you can check your home…

“We need domestic abuse survivors to be aware of the Travel to Refuge scheme to help them reach safety. You can play a vital part…

LGBT veterans: support and next steps Information on restorative measures, support and services for those impacted by the pre-2000 law or ban on LGBT personnel…

Walking aid recycling project goes live in partnership between NHS, Norfolk Recycling Centres and HMP Norwich 2nd December 2024 A pilot project to boost recycling…

The Norfolk and Waveney ICB Pharmacy Commissioning Team are pleased to confirm the recommissioning of the Essential Medicines Service via the attached list of providers.…

Young vision-impaired creators launch audiobook on life transitions Twenty-one young people, working with experts, have created an uplifting account of how to navigate key life…

The below information is from the Royal National Institute for Deaf People (RNID). Health Adjustment Passport guidance The Health Adjustment Passport is a document to…

How to use this guide We have tried to make this guide easy to use. There is information on rights and choices as well as…

What are Changing Places toilets and why do we need them? A CP toilet provides sanitary accommodation for people with multiple and complex disabilities who…

Household Support Fund – Tricky Period, Toiletries to Go, Warm and Well, Hot drinks From 14 October 2024, Norfolk Libraries will be offering the following.…

This blog post is to remind people of State Pension age (66+) who are not receiving certain benefits* that they should check their eligibility and apply for…

Are you supporting someone who uses a mobility scooter? are they nervous about travelling on a bus (with the mobility scooter) for the first time?…

People in Norfolk and Waveney experiencing anxiety and depression are to benefit from an enhanced new NHS Talking Therapies service providing tailored care and support…

Last year’s campaign launched by the Force Pension Society and supported by the Office for Veteran’s Affairs working with the MoD, has begun to show…

Dealing with multiple professionals can be overwhelming. The below options may be of help to oversee, manage and request adjustments to appointments. Reasonable Adjustments Reasonable…

The cost of living crisis has impacted a lot of families. When children return to school in a few months time many of them will…

Easy Read information is produced in an accessible format where the words are made easier to read by using plain English and clear simple phrases…

We know that for some of our customers, travelling by bus can be a little daunting, so we’ve been working with many disability groups around…

Blind Person’s Allowance is an extra amount of tax-free allowance, find out below whether you are entitled. The Blind Person’s Allowance is added to your…

What is the landline telephone digital switchover? The UK’s telephone network is changing. Between now and 2025 the old analogue telephone landlines will be upgraded…

The Carer’s Leave Act comes into force on 6 April Groundbreaking new rights for millions of unpaid carers The Carers’ Leave Act came into effect…

From 1 February 2024 all Norfolk residents who hold a disabled concessionary travel pass will be eligible for free bus travel 24 hours a day,…

Pharmacy First launches: Over 10,000 NHS Pharmacies now offering treatment for seven common conditions Wednesday 31st January 2024NHS England Pharmacy First is now officially available…

73 million respiratory inhalers are prescribed in the UK every year1 and over 5 million people in the UK are currently receiving treatment for asthma2.…

Intro Most people regularly use social media on a daily basis to access and share information, with a majority of people now using Facebook and…

In the October half term Healthier North Walsham launched its first trail around the town! We teamed up with Active Norfolk to plan a route…