Frontline19
Frontline19 is a non-profit organisation (CIC) established in early 2020 to provide free and confidential psychological support and counselling to frontline workers in the UK.
Founded by Psychotherapist, Claire Goodwin-Fee, it began as a response to the UK Covid pandemic and the desire to support keyworkers with their mental health. Our frontline health and care workers, as well as fire, police and teaching staff were under unimaginable pressure and needed urgent support.
Frontline19 started off as a simple page on social media, with Claire imagining she could help around 50 people. The first week the page was launched, 750 people came forward requesting help. Fast forward to the present day and Frontline19 now supports around 9,000 every single week and has proudly saved many people from suicide.
The Covid pandemic may now be over, but our frontline workers still need support. Levels of suicide and burnout are now shockingly high, with one in 4 healthcare workers having considered ending their lives. This is why Frontline19 has big plans to take our organisation from strength to strength, not only to support our workers, but to break down barriers and reduce stigma around mental ill health which prevents many from accessing help.
Services for people in the NHS or frontline services*
Free and confidential service for frontline workers.
Frontline19 is an independent UK nationwide service delivering psychological support to the NHS and Frontline. We can ensure you get the right help quickly and easily. It’s confidential, and it’s free.
Examples of people we help are
- Emergency response teams
- Ambulance workers and call handlers
- Doctors
- Nurses
- HCAs
- Agency & bank staff
- GP’s & patient-facing roles
- Paramedics
- Midwives
- Social Workers
- Care Home Staff
- Firefighters
- Police Officers
How it works
Please fill out the simple, confidential form, and then we can match you with an experienced therapist.
We will match you with a fully qualified professional and pass them your details.
We currently have a waiting list due to high demand. You will be notified of the approximate time you can expect to wait once registered.
A counsellor will contact you by your preferred method, (E.g. WhatsApp, Email, Phone call or Zoom) and arrange 8-12 sessions with you.
They will try and work around your shifts where possible.
We provide a safe place to listen to you and provide emotional support