Knus Service
Feel better with the UK’s first free, confidential, mental health peer support and coaching chat service. Start a chat with us using your preferred app. The Knus service is available to those 18+, residing in the United Kingdom.
When service users use knus, they get to interact with a qualified and experienced peer support coach. Peer support is provided by individuals who have had lived experience of mental health and have successfully qualified on a peer support course or similar. Peer support coaches do not provide diagnosis, treatment, or therapies. Rather the conversation will be strengths based and provide inspiration on how to overcome mental health issues, based on the lived experience and qualifications of the peer support coach. It all starts with an initial conversation, that forms a hopeful, respectful, and supportive relationship based on shared understanding. The peer support worker or coach will share ideas with service users based on their experience. Conversations can happen in a live chat fashion or ad-hoc, dependent on the service users’ needs.
Chat routes:
• SMS • WhatsApp • Messenger • Instagram • Telegram •